Institutional strategy and online learning of university students in Mexico during the Covid-19 pandemic
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The educational strategy at a higher level during social distancing due to Covid-19 confirmed communication barriers exacerbated by the quality of internet connectivity, especially in rural areas. The objective is to analyze the interaction between response capacity, educational technologies, connectivity quality and learning experience from the social, cultural and infrastructure conditions. Through phenomenological approach, we guide our understanding of learning experiences and practices. The results follow the same direction as that indicated in the literature for the case of Latin America and the Caribbean, a region that during the pandemic showed lags in internet connectivity services. The deficit in telecommunications infrastructure in rural areas of the Southeast of Mexico translated into a growing dissatisfaction of students due to the constant interruptions during classes, which translated into low performance during their online courses. It is concluded that, despite a correct institutional strategy based on management capacity and the use of technologies applied to education, the educational experience provided by face-to-face classes is placed above the virtual experience.
URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1852
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